Business Management Final

What are the two types of thinking?

• planning

  &

  directing

• Reactive

  &

  Reflective

• Fight

  &

  Flight

• controlling

  &

  giving

A manager evaluates the production output of a department by checking it against the production goals for that time period. This is an example of the ______________ function of management.

• planning

• directing

• organizing

• controlling

Which is not a step in decision making

• Analyzing

• waiting

• Selecting

• Generate

What must managers be able to do if they want employees to understand the business’s goals and be productive?

• Listen carefully.

• Communicate clearly.

• Ask questions.

• Obtain feedback.

Which of the following are examples of middle-management job titles:

• Floor supervisor, area supervisor, and section manager

• President, senior vice president, and chief executive officer

• Collections supervisor, crew chief, and production supervisor

• District manager, department head, and regional sales manager

Which of the following is an important function of mid-level management

• To prepare workers’ daily schedules

• To serve as a link between top-level and first-line management

• To make sure projects meet deadlines

• To establish long-term objectives for the company

Which of the following do many businesses believe to be their most important resource:

• Employees

• Office supplies

• Equipment

• Sales revenue

Which management function is described in the following situation: Christy Chen determines the type of workers she needs, locates qualified applicants, selects those to be hired, and assigns the new hires to a work area.

• Directing

• Controlling

• Staffing

• Planning

Why should managers know how to do the work of the workers they supervise?

• To coordinate employees’ efforts

• To establish a chain of command

• To create a team spirit among employees

• To have realistic expectations for workers

Which of the following is the main purpose of management:

• To obtain the needed resources

• To reach a specific level of productivity

• To accomplish the business’s goals

• To create a pleasant working atmosphere