Social Skills Final Exam Review

A form of communication that does not involve using words.

• Sympathy

• Respect

• Nonverbal Communication

The belief that you and others are important

• Respect

• Active Listening

• Emotions

A spontaneous mental reaction or strong feeling.

• Active Listening

• Emotions

• Respect

Events or situations which spark emotions.

• Emotional Triggers

• Communication

• Empathy

The ability to understand and share the feelings of another person.

• Bored

• Happy

• Empathy

You acknowledge and care for another person's feelings.

• Active Listening

• Sympathy

• Anger

Giving a speaker your full attention and trying to understand

the complete message.

• Emotions

• Sympathy

• Active Listening

When you feel guilty about something, you are (a)   .

Choose one: Bored, Happy, Ashamed

When something that you hoped for didn't happen, you get (a)   .

Choose one: Disappointed, Bored, Happy

When you feel pleased and satisfied, you are (a)   .

Choose one: Amused, Happy, Ashamed