Intro to Business - Chapter 5 Review

Which of the following participates in the business through analyzing their competitive environments, and plan, organize, direct, and control the operations of their organizations?

• Stockholders

• Managers

• Regulators

• Agents

Which aspect of the management process involves determining what the organization needs to do and how best to get it done?

• Organizing

• Planning

• Controlling

• Processing

Which function of the management process is used to monitor and ensure the organization is meeting its goals?

• Planning

• Organizing

•  Leading

• Controlling

Which of the following can help employees understand their roles and reporting relationships within the organization?

• Strategies

• Operational Plans

• Organizational Charts

• Control Standards

Which of the following is part of the leading function within an organization?

• Organizing people and resources to build reporting relationships.

• Providing orders to employees and demanding results.

• Guiding and motivating employees to meet the firm's objectives.

• Monitoring performance to ensure the firm's goals are met.

What type of management process function is being used when a manager motivates the workforce by rewarding them when standards are achieved?

• Leading

• Planning

• Organizing

• Marketing

When a sales manager compares actual sales to the quarterly sales quota, he or she is performing the controlling function of management.

• True

• False

The first step in the control process is to compare actual performance to standards.

• True

• False

Which type of manager is responsible for implementing the strategies, policies, and decisions made by top managers?

• First-line manager

• Middle manager

• Supervisory manager

• Office manager

Which type of manager spends most of their time working with and supervising the employees who report to them?

• First-line managers

• Information managers

• Top managers

• Chief executive officers