
Communications 1
Authored by Matt Clotfelter
Life Skills
Professional Development
Used 7+ times

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11 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
When answering nonemergency telephone calls, remember to be professional and courteous because you are:
being paid to be professional
representing your department
likely to be speaking with an officer
going to be evaluated on this behavior
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
A central location that takes all emergency calls and routes the call to the fire, emergency medical, or law enforcement dispatcher is a:
dispatch center
communications center
public safety answering point
emergency service specific telecommunications center
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Enhanced 9-1-1 systems provide dispatchers with information such as the caller's location, phone number and:
the caller's first and last name
directions to the caller's location
the type of emergency at the caller's location
live video of the current conditions at the location
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Individuals who are trained to receive, process, and dispatch emergency calls are known as:
controllers
announcers
radio operators
telecommunicators
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Once an emergency has been reported, the information must be:
verified and sorted
logged into a public blog
transmitted to responding units
shared with other telecommunicators
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Which method of alerting fire department members of an emergency alert the member by tone, light, and/or vibration and can be sent to specific frequencies?
radio
pagers
computer terminal
home electronic monitors
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Which federal agency issues radio license to fire departments that operate radio equipment?
Federal Trade Commission (FTC)
Federal Aviation Administration (FAA)
Federal Communications Commission (FCC)
Federal Emergency Management Agency (FEMA)
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