According to the flight ticket, there is no information about ..........................

• Destination

• Passenger

• Date

• Barcode

What is the name of this communication type?

• video call

• text message

• voice recording

• electronic mail

This flight ticket is a ........................ ticket.

• round-trip

• one way

• bus

• train

Abuzer : My phone number is 544 228 41 74.

Murtaza: .................................?

Abuzer : It is 544 228 41 74.

Murtaza: Thanks. Pakize will call you back.

• Can I call you back?

• Can I talk to Abuzet?

• Can I leave a message?

• Can you repeat, please?

You ordered a pizza at 10 a.m from Regis Cafe. It is 11.30 a.m but you are still hungry. You call Regis Cafe again to .......................

• return a product

• report problems with delivery

• book a flight ticket

• learn about a bill

Seyit Rıza wants to visit his parents in İstanbul. He calls THY (Türk Hava Yolları) to ........................

• make a complaint

• book a flight ticket

• return a product

• report problems with delivery

You bought a T-shirt from Hepsiorada, but it is small. You need to change it, so you call customer services to ...............

• return a product

• buy something

• learn about a bill

• thank

"I will call you as soon as possible." means ......................

• Seni en kısa zamanda misafir edeceğim.

• Beni en kısa zamanda aramayı unutma.

• Seni en kısa zamanda arayacağım.

• Telefonu kapatma, telefonu veriyorum.

• Şaka şaka, 5. seçenek yok :)

"Get back" means .............................

• call back

• write a letter

• meet

• available

Which of the following CAN NOT you use for connecting someone?

• Hold the line, please.

• Can you hold on a moment, please?

• I’ll put you through.

• Could you put me through to Nurulla Regis, please?