GMS: Wk2_Day5_AM Review
Authored by Jennifer Guisbert
Used 84+ times
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5 questions
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1.
DRAG AND DROP QUESTION
1 min • 1 pt
Members need to complete the (a) for us to send their health information to an alternate address, or if they need increased protection for their (b) .
2.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Where in ACE will you locate the transrouting phone number?
3.
DROPDOWN QUESTION
1 min • 1 pt
When a caller is IVR authenticated, you start on the (a) in (b) .
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A spouse needs to verify the effective date of the policy for a dependent child under age 18. The spouse is not on the policy, and there are no legal documents to release PHI/PII. Can we assist her?
Yes, this is considered minimum necessary information
No, this is not considered minimum necessary information
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
A custodial parent with no legal documents on file wants to know what the dependent child had for medical services on July 17th. Can you explain it to her?
Yes, this is a minimum necessary diagnosis and procedure and can be released
No, diagnosis and procedures are not minimum necessary information and cannot be released
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