Effective Comunication

______ means communication without words.

•  Object communication

• Written communication

• Oral communication

•  Non- verbal communication 

The important components of communication environment are :

I. Message

II. Response

III. Channel

IV. Telephone

• I,II and IV

• I , II and III

• II,III and IV

• All of the above

The transmission of the reciever's response to the sender is called

• Langauge

• Speech

• Feedback

• None of the above

A __________ connects the sender to the receiver.

• Channel

• Noise

• Communication

• feedback

__________ aims at making people work together for the common good of the organization.

• communication

• conversation

• combination

• connection

 normally communication is _____, wherein the information or message is transferred from one person to other

• impersonal

• interpersonal

• personal

•  important

Most of us use ________ and _______ in addition to words, when we speak.

• words and gestures

• gestures and body language

• body language and posture

• posture and eye gazing

 Communication that takes place between the members of an organization – within themselves is ________.

• external

• formal

• informal

• internal

Oral communication ensures________ and__________.

•  fluency; speed

• adequate attention; immediate response

•  speedy interaction; immediate response

• speed; attention

Unclarified assumptions in a communication can lead to_________ and_________.

•  premature evaluation, poor listening

• lack of planning, physical barriers

• information overload, selective perception

• confusion, misunderstanding