Managing The Corps of Cadets

What is at the very heart of management?

 

• Working with others

• Working independently

• Organizational skills

• Keeping a schedule

Who is one of the most influential thinkers on management of the twentieth century?       

• Peter Drucker

• Kurt Lewin

• David Allen

• James Madison

What is another term for human skills?

• Social skills

• Intrapersonal skills

• Interpersonal skills

• People skills

   

What type of messages may be the most important part of a communication?                     

• Verbal messages

• Nonverbal messages

• Direct messages

• Indirect messages

Which of the following is an example of an internal communication?

• Trade show

• Business association

• Sales reps from competitors

• Staff meetings

Which of the following can be used to grow your network?

• Conferences

• Company newsletters

• Staff meetings

• Chitchat in the office

How should a manager share information?

 

• A manager should share the appropriate amount of information

• A manager should not share information with their team

• A manager should share as much information as they have been given

• A manager should only share good news

What is the first step in making decisions?

• Make an action plan

• Make sure there really is an issue

• Get others opinions

• Research solutions

Which of the following communication method offers the most bandwidth?

• Face-to-face communication

• Email

• Social media

• Text message

What is the preferred method for delivering technical information?

• Email

• Phone call

• Team meeting

• Face-to-face communication