Business Management I Unit 2

The first task in the human resources management activity of staffing is:

• recruiting.
• determining need.
• determining job descriptions.
• screening and selecting applicants.

The role of ethics in human resources management involves:

• using resources wisely.
• planning the hiring process.
• treating all employees fairly.
• organizing employees into groups.

Which is an example of an ethical dilemma that human resources managers may encounter?

• recruiting job candidates
• promoting a qualified employee
• developing an employee pay scale
• hiring a friend or a family member

It is important for employees to follow the rules of conduct established by management to:

• prevent workplace conflict.
• reduce the need for professional development.
• maintain a consistent and fair work environment.
• ensure that everyone is compensated the same way.

Which is an example of human resources management?

• Kurt prepares a press release to distribute to the media.
• Tony explains the company's policies to a new employee during orientation.
• Ava speaks with a new vendor to establish sales terms and to place an order.
• Jennifer gathers sales information to develop a quarterly report for her supervisor.

A human resources department uses interactive computer simulations to help employees learn how to do their jobs. For which purpose is the department using this technology?

• compliance
• evaluation
• hiring
• training

Which is a compliance issue?

• minimum wage
• conflict mediation
• carpool organization
• performance management

A workforce analysis assesses:

• future human resources needs.
• human resources that are available.
• how many hours each job task takes to complete.
• the number of staffing tasks each manager completes.

Which question should a manager consider when hiring a new employee?

• “What is the company’s vision?”
• “How should the workload be distributed?”
• “How will the company compensate this worker?”
• “What are the company’s product quality standards?”

When developing a human resources management strategy, managers:

• set up an organizational structure.
• hire as many recruiters as possible.
• identify business goals and the best ways to achieve them.
• determine how to bridge gaps between HR needs and available HR.