Customer Lifecycle Management Strategy

Customer Lifecycle Management Strategy

University

12 Qs

quiz-placeholder

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Customer Lifecycle Management Strategy

Customer Lifecycle Management Strategy

Assessment

Quiz

Education

University

Hard

Created by

Lee Chai Har

Used 2+ times

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12 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Company introduces a referral program for existing customers to make it easy for them to bring in more prospects.

Customer Selection

Customer Acquisition

Customer Retention

Customer Extension

2.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Company develops website content that can attract a potential customer.

Customer Selection

Customer Acquisition

Customer Retention

Customer Extension

3.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

The marketing team of a company tries to identify what their company’s target customers value.

Customer Selection

Customer Acquisition

Customer Retention

Customer Extension

4.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Include one-click reorder button in your user portal.

Customer Selection

Customer Extension

Customer Acquisition

Customer Retention

5.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Find out what financial capacity and spending habits your potential customers have.

Customer Selection

Customer Acquisition

Customer Retention

Customer Extension

6.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Customers can easily navigate the company’s  website and reach the service team for inquiries.

Customer Selection

Customer Acquisition

Customer Extension

Customer Retention

7.

MULTIPLE CHOICE QUESTION

1 min • 1 pt

Ask customers how they feel about your business.

Customer Selection

Customer Acquisition

Customer Extension

Customer Retention

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