
SQS 12
Authored by Wendy Cheng
Education
Professional Development
Used 1+ times

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8 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
需要幾耐前通知服務使用者中心開放時間改動?
一星期前
兩星期前
三星期前
四星期前
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
中心會透過咩方式通知服務使用者事件或服務有改動?
致電
口頭
張貼通告/電子媒體
電話錄音
小朋友先要揀,我全部都要
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
如果活動有任何更改,同事應該幾耐前通知服務使用者?
盡快
一星期前
兩星期前
三星期前
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
以下那一項修改不用通知服務使用者?
負責職員
增加支援人手
活動內容
收費
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
服務使用者可以透過咩方式去表達意見?
親身
問卷
口頭
全部都係
6.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
我哋中心服務標準之制定、修定或檢討告示板喺邊到?
一入門口告示板
Counter出面
文具房出面
周圍都係
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
當轉介服務時應該點做?
直接轉介...
得到服務使用者同意並解釋相關機構的服務、程序或拒絕轉介服務的權益。
問完腦細就轉介...
得到服務使用者同意後,就轉介...
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