Search Header Logo

COUNTER SOP

Authored by Glen Espejo

English

Professional Development

Used 5+ times

COUNTER SOP
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

25 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Equipment used to punch in orders

BOS

POS

KDS

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Table in the counter that holds the POS and also serves as assembly table.

Assembly

Counter

JEDS

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Contains the menu offered by Jollibee

Flyers

KDS

Menu Board with Translites

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

______are the step by step procedures designed to address guest expectations for fast and friendly service. It also serves as security for both guest and counter personnel by ensuring that no important actions or tasks will be neglected (e.g. giving of change to guests)

DT TAT

7 Key Steps

Attending Table Time

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

________are the store’s best salesperson._________must be well trained and knowledgeable on the different products in order to do proper guest relations and suggestive selling.

The counter crew and outside order takers

W1 and JEDS

W2 and OOT

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Smile at the guest when he/she is______

2 meters away from the counter.

5 meters away from the counter.

3 meters away from the counter.

7.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Greet the guest when he/she is one_________

(1) meter away.

(2) meter away.

(3) meter away.

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?