WRS Post Test Review

How long do we have to show a positive attitude before someone forms an opinion of us? 

• a. 5 to 10 seconds

• b. 7 to 17 seconds

• c. 30 to 45 seconds

• d. 1 to 2 minutes

Which of the following is NOT an example of a softskill? 

• a. compassion

• b. getting along with others

• c. knowing the right things to do

• d. technical ability

What is attitude? 

• a. The way you choose to do things

• b. Something you get only when someone upsets you.

• c. A feeling about an object, fact, or person

• d. A theory of relativity that is used by doctors to assess people

Attitudes have a strong influence on what? 

• a. How you will react to others

• b. how you will act

• c. how others will treat you

• d. all of the above

Which of the following is a type of attitude? 

• a. Passive

• b. Indifferent

• c. Funny

• d. Speculative

Which of the following are types of communication? 

• a. Listening and speaking

• b. Reading and writing

• c. Sign language

• d. All of the above

Which of the following is a trait of a person with a negative attitude? 

• a. Constructive behavior

• b. Poor self concept

• c. Increased chance of success

• d. Better relationships

Specialized vocabulary used by people who share a common interest or technical knowledge is referred to as..................

• a. an accent

• b. jargon

• c. slang

• d. a mantra

Emotions can block the communication process by 

• a. causing the receiver to ignore or not hear the message

• b. causing the receiver to think of a response instead of listening to the message

• c. causing the sender to communicate the wrong message on purpose

• d. A and B but not C

During the communication process, the term that refers to things such as uncomfortable temperature, noises, and interrruptions are considered 

• a. distractions

• b. annoyances

• c. external controls

• d. communication variables