Ch 10 Estimating Repair Cost

Technician A uses the flat-rate labor times reported in collision damage manuals only as a guide for estimating. Technician B says that flat-rate labor times are based on data reported by vehicle manufacturers. Who is correct?

• Technician A

• Technician B

• Both A and B

• Neither A nor B

How long does an estimate usually remain a firm bid?

• 1 year

• 6 months

• 90 days

• 30 days

Which of the following abbreviations found in collision estimating guides means that the item in question should be removed as an assembly, set aside, and later reinstalled?

• R&R

• R&I

• O&H

• O/H

Many insurance policies contain a ____ clause, which means that the owner is responsible for a given amount of the estimate (usually the first $500-$1,000)

• premium

• deductible

• review

• final

Which of the following conditions is a good sign of minor body distortion?

• Stress cracking

• Front clip

• Side clip

• All off the above

This is used to take photos of a vehicle's damage and store them in a computer estimating system

• Scanner

• Digital Camera

• Film Camera

• Bar Code Reader

What term describes jobs that can be performed individually but are also part of larger procedures?

• R&R

• R&I procedures

• Included operations

• Flat rate

What is the smallest typical increment in which labor times are listed in crash estimating guides?

• Hours

• half-hours

• Quarter Hours

• Tenths of an hour

Technician A says estimates are used in place of work orders in most shops. Technician B says estimates are used to help write work orders. Who is correct?

• Technician A

• Technician B

• Both A and B

• Neither A nor B

Technician A says a totaled vehicle has no salvage value. Tech B says that a totaled vehicle often has a salvage value. Who is correct?

• Tech A

• Tech B

• Both

• Neither