What is the definition of performance?

• Category scale of measurement
• Effect of uncertainty on objectives
• Level of task execution or achievement according to the pre-determined objective.
• An active response to the identified task

What is 'smart' guidelines?

• Simple and specific, Measurable, Achievable and agreed, Results- oriented, Timely
• Specific, Manageable, Achievable and agreed, Results- oriented, Timely
• Simple, Meaningful, Achievable and agreed, Results- oriented, Target
• Specific, Measurable, Appraisal and agreed, Results- oriented, Timely

What are the five (5) types of KPI categories?

• Quality, Objective, Productivity, Delivery, Safety
• Quality, Cost, Risk, Delivery, Safety
• Quality, Cost, Productivity, Delivery, Safety
• Quality, Cost, Productivity, Delivery, Security

Performance management consists of three (3) aspects. Please choose the incorrect answer:

• Metrics, targets, and incentives
• Visual workplace
• Performance dialogues
• Category scale of measurement

Setting up a _________________ to help track performance and shift mindsets towards continuous improvement

• Control Room
• War Room
• Principle Room
• Emergency Command Center

These topics are being discussed in the Performance Dialogue, EXCEPT?

• KPI target and setting
• Performance gap analysis
• Outstation claim
• Problem solving and solutions
• Improvement plan

What are the four (4) principles of KPI?

• Invisible, clear, target-driven, real time
• Visible, clear, target-driven, real data
• Invisible, clear, target-driven, real data
• Visible, clear, target-driven, real time

Below are the interval of Performance Dialogue session, EXCEPT

• Once a year during appraisal process
• Daily
• Weekly
• Bi-weekly

What are the three (3) key drivers of successful Performance Management?

• Technical System, Performance Follow-up and Mindset, Behavior & Capabilities
• Commercial System, Performance Index and Staff Engagement
• Technical System, Commercial System and Financial System
• Performance Index, Financial System and Staff Morale

Please choose the KPI element under Productivity category

• Number of rework
• Rate of work on equipment. (Wrench Time)
• LTIF
• Reduction of Project Cost
• Fuel variance vs SLA/PPA