Sim registration

How many days are allotted for existing prepaid sims to register?

• 50 days

• 180 days

• 100 days

Who can register?

• Newly purchased prepaid sim cards

• Existing sim

• Postpaid subscribers

• All of the above

TRUE OR FALSE:

Data will be consumed when accesing the sim registration portal.

• TRUE

• FALSE

How many attempts is the subscriber given to enter a valid OTP?

• 3 attempts

• 4 attempts

• 2 attempts

If the subscriber failed to register within the 180-day period, how many days after can the subscriber still register before the sim card be automatically deactivated?

• 3 days

• 5 days

• 2 days

What are all applicable Smart brands that can register via sim registration portal?

• TNT

• Smart prepaid

• Smart Bro pocket and home wifi

• Smart Retailer sim

• All of the Above

TRUE OR FALSE: For minors 18yrs old and below, and sim ay nakalagay sa pangalan mg magulang or legal guardian?

• TRUE

• FALSE

TRUE OR FALSE: Foreign national staying as tourist for less than 30 days must submit?

• Proof of Address

• Other supporting documents: scan picture of return ticket, ACRI card, employment permit, school Registration

What are the 3 touchpoints for customer aftersales concerns?

• *888 or 8888-1111

• FB Messenger

• Mall Admin

• Smart Store

• A, B and D

TRUE OR FALSE: For Smart Bro and Home Bro, Conmect your gadget to the wifi signal of your Smart bro or Home Bro and type http:// 192.168.1.1 on your web browser to register.

• TRUE

• FALSE