Lean Six Sigma Management and Tools

The reason that most companies implement lean six sigma?

• Reduce variation

• Improve profit

• Reduce waste

• Increase customer satisfaction

• All Above

The Six Sigma process improvement method should be chosen when?

• Problem already solved

• Problems are identified

• Solving the problems

• When it is asked by superior

Tools that utilize during problem solving using lean six sigma method?

• Project charter

• SIPOC Model

• FMEA

• Process capability Analysis

• All Above

Six sigma called data driven processes improvement, because?

• Are heavily based on intuition and perception

• Rely heavily on the experience of the process owners

• Are based on statistical data, measurement and metrics

• Rely on experience

A process that performs at a 6 sigma level?

• Is only applicable in manufacturing

• Has 3.4 defects per million opportunities

• Has 233 defects per million opportunities

• Operates at a 99% accuracy

The statistical difference between a process operating at a 5 sigma level and a process operating at a 6 sigma level is markedly different when it comes to the number of defects present.

• True

• False

An organization that fully adopts the Six Sigma methodology?

• Completes a few Six Sigma Projects and finished after gain financial benefits

• Continuously measures and improves processes indefinitely

• Improves upon a few processes then moves on as management request

• Identifies and prioritizes areas of opportunity once or twice a year

Which of the following is NOT an example of a goal of the Six Sigma Methodology within an organization?

• Improve yield

• Increase variability

• Reduce defect

• Improve customer satisfaction

Quality control of stationary production check the product based on category: diameter, length, colour, packaging. How many defect opportunity in this case during DPMO calculation?

• 1

• 2

• 3

• 4

Errors and costs ________ as sigma levels ________.

• Increase, increase

• Decrease, increase

• Decrease, decrease

• Non of Above