System and network support and management

Systems management refers to the centralized administration of what?

• Information Technology

• Cyber security

• Software

• Hardware

What are the 2 main benefit of effectively implementing systems management?

• IT delivery is much easier

• More employees at work

• Employees adapt faster and be more productive

• Software applications are uninstalled faster

Effective System Management can help increase downtime?

• True

• False

Select 3 main functions that fall under systems management.

• Application monitoring

• Employee training

• Network monitoring

• Asset inventory

What is the full meaning APM?

• Application Programming Management

• Annual Performance Management

• Application Performance Management

What deals with monitoring and management of the performance of applications?

• Application Performance Management (APM)

• Software application

• Network design

• All of the above

Application Performance Management helps detect complex problems, deals with life-cycles, and level of service.

• True

• False

What aspect of systems management deals with keeping records of hardware, including firmware, versions, OSs, and their licenses?

• Application Monitoring

• Log Management and Performance Analytics

• Network Monitoring and Management

• Asset Inventory

What aspect of systems management uses application performance data to identify and resolve application issues before they impact customers?

• Application Monitoring

• Log Management and Performance Analytics

• Network Monitoring and Management

• Asset Inventory

What aspect of systems management help to manage the overall performance of systems through log analyzing?

• Application Monitoring

• Log Management and Performance Analytics

• Network Monitoring and Management

• Asset Inventory