Quality Management Test-SCM

In Quality Management PARETO PRINCIPLE was introduced by which philosopher??

• Joseph Juran

• Edward Fleming

• Genechi Taguchi

• Philip Crosby

Answer explanation

Pareto principle speaks about 80% of controllable factors by the management and 20% by the Operator famously also known as 80:20 principle

Following is not part of KAIZEN Approach

• Sort

• Skip

• Set

• Standardize

Answer explanation

Skip is not a kaizen approach, Shine and sustain are other "S" of 5S model

Following is not part of Edward Philosophy of "PDSA"

• Plan

• Do

• Standardize

• Act

Answer explanation

Plan

Do

Study

Act

"Genichi Taguchi is well-known for developing a methodology to improve quality and reduce costs" The statement given above is True or False

• True

• False

Answer explanation

Genichi Taguchi is best known for the quality concepts by reducing cost.

Total Quality Management is "Same" as Quality Management System in approaches of QM

• True

• false

Answer explanation

Total quality Management works on total quality of the product rather than Systems of quality management

From the following picture in Fish bone diagram where does "Cause" of the problem is represented

• On the Fish eye

• On the Fish tail

• On the Fish Ribs

• On the Fish Face

Answer explanation

Cause is on the Ribs or one the bone of the fish and effects are on the face and tail.

ISO full form is known as

• International standardization of organization

• International Organization for standardization

• International organization for Six sigma

• International Supply chain Organization

Answer explanation

It is read as ISO in abbreviation but it is "International Organization for Standardization"

In total Cost of ownership of Automobiles " repair" comes under which form of Ownership Cost

• Acquisition Cost

• Ownership Cost

• Post ownership Cost

Answer explanation

It is Post ownership as Services are given after the vehicle is owned by the buyer in form of spares/ repairs.