APLLIED INFORMATION SYSTEM IN HOSPITALITY

Room Discrepancies occur when there is a conflict between the Front Desk and Housekeeping’s occupancy rate of the hotel.

• TRUE

• FALSE

Business-to-business (B2B) is a transaction or business conducted between one business and another, such as a wholesaler and retailer.

• TRUE

• FALSE

FIT are normally guests who made travel arrangement using packages and travel itinerary that travel agent offers

• TRUE

• FALSE

Room tax is an added price to a hotel room imposed by the city or country based on where the hotel is located.

• TRUE

• FALSE

Boutique Hotels are smaller luxury hotels that separate themselves from large competitors by their service and product offering.

• TRUE

• FALSE

Folio is an overview of a guest’s hotel account including all charges and payments made, stored at the restaurant cashier department.

• TRUE

• FALSE

Global Distribution System (GDS) is a computer software company that provides customers with database for airplane, hotel, and car reservations.

• TRUE

• FALSE

No-Show is a term for reservations where the confirmed party cancel or change the booking.

• TRUE

• FALSE

OTA is an acronym for Online Travel Agent/Agencies such as AMADEUS and GALILEO.

• TRUE

• FALSE

Public Management System (PMS) is software that hotels use to manage all operations.

• TRUE

• FALSE