Ethical Principles Ask Practice Quiz 1

To follow the spirit of the law, it is important to understand the __________ of that law

• history

• literal meaning

• consequences

• intention

Listening carefully should enable employees to

• avoid criticism

• become good speakers

• follow directions

• earn frequent raises.

Which benefit of emotional intelligence helps you handle constant change?

• being flexible

• communicating needs effectively

• solving problems

• understanding other people's needs

When Rhea realized that she included the wrong facts in a marketing report, she demonstrated integrity by

• ignoring the problem so no one would notice.

• admitting that she made a mistake and apologizing.

• letting her entire team take the blame.

• defending her work, even though she knows it is incorrect.

What is most likely to occur if you don't have trusting relationships at work?

• improved sales

• negative consequences

• better relationships

• higher profits

Making a decision when facing an ethical dilemma will most likely make you

• more satisfied

• less content

• unhappy

• anxious

Jana has a meeting with her boss for two hours at 10:00 Monday morning and is leading a videoconference at 4:30 that afternoon. Susan, a potential investor, calls Jana early Monday morning and says that she will be flying in from Portland at 11:30 a.m. After she picks up her rental car, Susan wants to meet with Jana early Monday afternoon. Jana knows that meetings with her boss tend to last longer than expected, and that Susan will have a 45-minute drive from the airport to her office. The investor could really help the company, so Jana feels that it is important to meet with Susan. What should Jana tell this important potential investor about meeting on Monday afternoon?

• Suggest that they meet for lunch at 1:15 pm at a restaurant located between the airport and her office

• Tell Susan that Monday is a very bad and suggest that they schedule a meeting the following week

• Ask Susan to meet her at her office at noon for a lunch meeting

• Advise Susan that she can meet her at the airport lounge at 3:15 pm.

To have a high tolerance for ambiquity, what must individuals learn to accept?

• Contingency plans are unnecessary

• Failure is not an option

• Outcomes are often uncertain

• Risk is always rewarded

If your supervisor gives you negative feedback, and you are unsure how to correct the problem, you should

• blame coworker

• continue to perform as usual

• ask the supervisor for more information

• ask a coworker what to do.

Tony has offered to help Keith, a new student, find his classes because Tony remembers feeling confused when he was a new student. What trait is Tony showing toward Keith?

• empathy

• tact

• sympathy

• prejudice