The mental process involved in the recognition, use, understanding, and management of one’s own and other’s emotional states to solve problems and regulate behavior (Mayer and Salovey 1990, 1997)

• EMOTIONAL INTELLIGENCE

• WHERE IS E.Q. COMING FROM…?

• Elements of Emotion Quotient

šDaniel Goleman, once a science writer for numerous periodicals and newspapers, popularized the concept of emotional intelligence in the 1990s.

šHis 1995 book, Emotional Intelligence: Why It Can Matter More Than IQ, introduced the general public to the emotional concepts that had been discussed by psychologists and laypeople for decades.

• EMOTIONAL INTELLIGENCE

• WHERE IS E.Q. COMING FROM…?

• Elements of Emotion Quotient

• EMOTIONAL INTELLIGENCE

• WHERE IS E.Q. COMING FROM…?

• Elements of Emotion Quotient

Personal Competence:

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Social Competence:

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Regulation:

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Recognition:

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Emotion Intelligence is a/an _____________.

• ability

• trait

šWithin the ability model, there are four branches/four core elements:

1. Emotional Perception- Appraisal

2. Emotional Integration- Expression

3. Emotional Understanding- Utilization

4. Emotional Management- Regulation

• Mayer, Caruso, And Salovey’s Ability Model Of Emotional Intelligence:

• E.Q AS SET OF ABILITIES:

šPeter Salovey of Yale University and John Mayer of the University of New Hampshire (Mayer, DiPaolo, & Salovey, 1990; Salovey & Mayer, 1990) theorized that adapting to life circumstances required cognitive abilities and emotional skills that guide our behavior.

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According to Mayer, Caruso and Salovey’s ability model (2000), EQ refers to abilities used for processing info about one’s own as well others' emotions.

• Mayer, Caruso, And Salovey’s Ability Model Of Emotional Intelligence:

• E.Q AS A SET OF ABILITIES: