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The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.

What should an administrator do to accomplish this request?

• Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities.

• Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that meets the requirements.

• Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.

• Make a new Sales dashboard and add a component that shows all opportunities that meet the criteria.

The Administrator at Universal Container wants to add branding to salesforce. Which two considerations should the administrator keep in mind?

Choose 2 Answers

• Only one theme can be active at a time, and a theme applies to the entire org.

• Themes apply to salesforce classic and to the salesforce mobile app.

• Up to 150 custom themes can be created, modified, or cloned from the built-in themes.

• Chatter external users see the built-in Lightning theme only.

The administrator at Cloud Kicks has created an approval process for time off requests. Which two automated actions are available to be added as part of the approval process?

Choose 2 answers

• Field Update

• Chatter Post

• Auto launched Flow

• Email Alert

Support agents at Cloud Kicks are spending too much time finding resources to solve cases. The agents need a more efficient way to find documentation and similar cases from the Case page layout.

How should an administrator meet this requirement?

• Create a custom object to capture popular case resolutions.

• Use an interview flow to capture Case details.

• Direct users to Global Search to look for similar cases.

• Configure Knowledge with articles and data categories.

An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount.

How should the administrator export this file?

• Data Export Wizard.

• Data Import Wizard.

• Data Export Wizard.

• Data Loader.

The administrator for AW Computing is working with a user who is having trouble logging in to salesforce.

What should the administrator do to identify why the user is unable to login?

• Review the Security token.

• Review the password history.

• Review the Password policies.

• Review the Login history

Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than two hours to an urgent Case queue and alert the support manager.

Which feature should an administrator configure to meet this requirement?

• Case Escalation Rules

• Case Dashboard Refreshes

• Case Scheduled Report

• Case Assignment Rules

Cloud Kicks has asked the administrator to test a new screen flow that create contacts. What are two key components of testing the flow?

Choose 2 answers

• Set Up a flow interview to test the flow.

• Run the flow using it to create contacts.

• Use Debug to test the flow in Flow Builder.

• Test the flow in a sandbox.

A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest online. The team currently does not have access to the lead object.

How should an administrator provide proper access?

• Create a new profile

• Configure permission sets.

• Assign a new role.

• Set Up Manual Sharing

An administrator at Cloud Kicks has a flow in production that is supposed to create new records. However, no new records are being created.What could the issue be?

• The flow is read only.

• The flow is inactive.

• The flow URL is deactivated.

• The flow trigger is missing.