Sales Cloud

Sales Cloud

1st - 5th Grade

9 Qs

quiz-placeholder

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Sales Cloud

Sales Cloud

Assessment

Quiz

Architecture

1st - 5th Grade

Practice Problem

Medium

Created by

Bhavisha Dandikar

Used 3+ times

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9 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the best way to describe Sales Cloud?

It’s a Customer Relationship Management (CRM) tool

It’s a place to store all of our customer interactions and activities

It allows us to build up a profile of our clients

It’s all of the above

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

We can provide clients with access to the itvstudios.com website on Sales Cloud

True

False

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

How can the genre preferences of a client be updated in Sales Cloud?

A. The sales manager can update it on behalf of the client

B. The client can update it themselves on the website

A and B

Neither A or B

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

We can also provide clients with access to Share, our after sales product, on Sales Cloud

True

False

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

We can see every mailer each contact has received

True

False

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Quick send mailers and distributed marketing is the same thing

True

False

7.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

The sales team can send a quick send email...

(select all that apply)

By selecting multiple clients in a contacts list

By selecting multiple clients in a topics list

By going into the individual contact

By going into the organisation and sending the email 

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