Day 04-Tools Part1 & New Subscription

If cst consumed package speed will be

• 2 MB

• 10 MB

• 256 kbps

Throttling Quota for WE Space Packages is Unlimited ​?

• TRUE

• FALSE

SLA for new Account is

• 48H

• 5 WD

• 3 D

Corporate new subscription through

• SPOC & Corporate management

• Retail

• Call center 111

CCA can Check congested Status From which tool?

• Order

• Matrix

• OM

You can determine the speed that reached to the customer now through Matrix tool by:

• Attainable Speed

• operational speed

• port configured sped

If CST is 30 years old we can follow with him contracting for old CST (door to door)

• TRUE

• FALSE

if land line number belong to any government not Cairo or Giza,, you will wright with any format from below

• 0353*****

• 353*****

• 03053*****

we can search in matrix for cst data by ….

• Account Number

• ADSL Number

• All of Answer

You can know Cst usage from which of below in Matrix

• Get Total Usage

• Get Online service

• Get MAC Adress