
Day13- billig (matrial)
Quiz
•
Professional Development
•
1st - 5th Grade
•
Practice Problem
•
Medium
Abdulrhman Mohamed
Used 1+ times
FREE Resource
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
it is available for customers to make Balance Transfer ?
False
True
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
CST balance is 29 LE and need to add Extra Quota 20 GB. We can create IR on i-report tool ?
False
True
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If CST package is 140 GB and having balance 119 LE . Calling us after due date but his account status is active . What is the right action ?
Create IR request After verification
Create IR request without verification
Inform Customer to Recharge Balance
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
When Prepaid CST make any payment transaction through any payment method. The amount will added on BSS with VAT ?
True
False
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Can we compensate CST If he/she didn’t informed with start date ?
Ture
False
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
We can inform our customers with landline bill before Release Date ?
False
True
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
We can send SMS Renewal to our customers before there renewal date ?
True
False
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