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MSSC-Safety-17&18&19

Authored by Ted Oldiges

Other

11th Grade

Used 48+ times

MSSC-Safety-17&18&19
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32 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The special responsibility of the Receiver is to avoid making __________.

Preferences
Assumptions
Internal Filters
Translation Errors

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

__________ are habits that reduce the effectiveness of the communication process.

Assumptions
Misconceptions
Barriers
Biases

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is the most difficult part of the communication process?

Filtering
Decoding
Encoding
Organizing

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following gestures can be used to show that you are engaged and actively listening?

Maintain eye contact with the speaker.
Lean back in your chair.
Finish the speaker's sentences or ideas.
Participate when it is your turn to speak.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A Receiver's __________ skill is extremely powerful and plays the greatest role in a successful communication process.

Listening
Language
Feedback
Transformation

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is not an effective way for a Receiver to understand the Sender?

Focusing on small details.
Ignoring simple misstatements.
Decoding the main talking points.
Avoiding distractions.

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

If a Receiver wants to improve their listening habits, they should __________.

Refuse to ask questions while the Sender is engaged
Identify the Sender's cues and recognize organized patterns
Concentrate on the Sender's body language
Copy the Sender's message rather than take notes

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