Workplace Literacy

Workplace literacy means being able to solve problems

• True

• False

The first few days on a new job you should not ask questions and bother the boss

• True

• False

What does it mean to prioritize?

• To do the jobs in the order given

• To do the most important jobs first

• To ask lots of questions

Using slang expressions on the phone at work is a good idea as it makes you sound friendly?

• True

• False

You do not need time management skills unless you are a manager.

• True

• False

The average person only remembers 25% to 50% of what he or she hears.

• True

• False

• Maybe

Your written communication should be long so you can include a lot of details.

• False

• True

Conflict on the job can help build teamwork.

• False

• True

Which of these is not part of communication skills?

• Listening skills

• Writing Skills

• Verbal skills

• Eating skills

It is important to have good work habits.

• True

• False