Hotelska služba
Authored by Teodora Tomić
Other
1st - 5th Grade
Used 3+ times
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12 questions
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1.
FILL IN THE BLANK QUESTION
10 sec • 1 pt
Šta obuhvata sadržaj poslovanja recepcije?
2.
MULTIPLE SELECT QUESTION
10 sec • 2 pts
Koji su poslovi tokom boravka gosta u hotelu?
menjački
pružanje usluga telefona i telefaksa
nabavljanje karti za bioskop
sastavljanje guest history
3.
FILL IN THE BLANK QUESTION
10 sec • 1 pt
Najčešće gosti svoje želje saopštavaju...
4.
MULTIPLE SELECT QUESTION
10 sec • 3 pts
Koji su faktori kapaciteta?
cena izgradnje
broj radnika
položaj hotela
lokacija
broj smeštajnih jedinica
5.
OPEN ENDED QUESTION
10 sec • 2 pts
Etažni servis je radno odeljenje hotela čiji je osnovni zadatak...
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6.
FILL IN THE BLANK QUESTION
10 sec • 2 pts
Kako se dele funkcije hotelske sobe?
7.
FILL IN THE BLANK QUESTION
10 sec • 2 pts
Koje poslove objedinjuje komercijalna služba?
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