CBAP

You are the business analyst for your organization. Gary and Janet, two key stakeholders in

the project, are in disagreement over a requirement for the type of software to be installed on

the server your solution calls for. What must happen in this instance before formal approval

can be offered?

• The business analyst will need to make a decision on which requirement is most

  appropriate.

• Gary and Janet will need to determine who has seniority in the company to determine

  which requirement takes precedence.

• The conflict will need to be removed from the solution scope until Gary and Janet come to

  a solution.

• The conflict will need to be resolved through research, resolution, or through a third-party

  mediation.

You are the business analyst for the NHQ Organization. Management has asked that you

examine the workflow and internal processes for order fulfillment. Specifically they'd like you

to complete an in-depth analysis and documentation of the business problems and

opportunities that may be exist for the organization. What business analysis knowledge area

does this activity map to?

• Requirements elicitation

• Requirements management and communication

• Enterprise analysis

• Solution assessment and validation

Martha is observing Gary complete several activities as part of her requirements elicitation

process. Martha is simply observing the steps Gary takes to complete his work and she is

taking notes. In this instance Martha does not ask Gary any questions. What type of

observation technique is Martha completing?

• Shadowing

• Usage consideration

• Active

• Passive

Paul is the business analyst for his organization. He is examining a single solution to

determine if the solution he and his team have identified carries enough business value to

justify its implementation. What business analysis process is Paul performing in this scenario?

• Assess organizational readiness

• Define transition requirements

• Allocate requirements

• Assess proposed solution

You are the business analyst for your organization and you are preparing to elicit the

requirements for a new business opportunity. Which one of the following statements best

describes the prepare for elicitation process?

• You need authority granted to you from the sponsor to utilize resources for the elicit

  requirements process.

• You need to determine which elicitation techniques are needed for the requirements

  gathering technique.

• You need to receive permission from functional management to interview and elicit

  requirements for the stakeholders.

• You need to ensure all needed resources are organized and scheduled for conducting the

  elicitation activities.

You are the business analyst for your organization and are working on a solution that will

connect several databases to a web application. You are concerned that the databases may

not be operable with the software solution a programmer is recommending. What

requirements elicitation technique can help you determine the interoperability of the software,

the databases, and the web application?

• Interface analysis

• Benchmarking

• Usage considerations

• Interviews

Donna is leading a brainstorming session for her organization. She has asked the participants in this group to come up with at least ten ideas for possible solutions to an identified problem.

What is the problem with setting the goal as ten ideas for possible solutions in this session?

• The goal should be to come up with as many solutions as possible, not just ten ideas.

• The goal should be to generate ten ideas within a set time period.

• The goal should be to include everyone's input to the solutions.

• The goal should be to come up with the best solution for the problem, not ten ideas.

You are hosting a collection of stakeholders from across the organization to identify the ideas

and attitudes about your company's help desk. You want the stakeholders to honestly share

their opinions about the help desk service so you can identify problems, solutions, and take

actions to improve the service. What type of requirements elicitation activity is this?

• Workshop

• Focus groups

• Root cause analysis

• Stakeholder analysis

You are the business analyst for your organization and are beginning the requirements

analysis processes. Which one of the following statements best describes the requirements

analysis processes?

• It ensures that analysis and implementation efforts focus on the most critical requirements.

• It covers the definition of stakeholder requirements, which describe what a solution must

  be capable of doing.

• It is conformity to requirements and a fitness for use.

• It defines all of the work, and only the required work, to complete the project objectives.

What business analysis element tries to identify as many potential options as possible to meet

the business objectives and fill identified gaps in capabilities?

• Ranking of approaches

• Decision analysis

• Alternative generation

• Documentation of assumptions and constraints