Chapter 11 MKT623

Chapter 11 MKT623

1st Grade

5 Qs

quiz-placeholder

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Chapter 11 MKT623

Chapter 11 MKT623

Assessment

Quiz

Business

1st Grade

Practice Problem

Medium

Created by

AKMALINNISA HIDIAH

Used 5+ times

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5 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

15 mins • 1 pt

Definition of Behavior

What people do; the tasks on which they expend effort

Behavior evaluated in terms of its contribution to the goals of the organization

Rely on personal evaluations by the sales manager and others

Guard against tendency to overrate

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Problems with subjective performance measurement

•lack of outcome focus

•poorly defined personality traits

•job knowledge

•customer and company relations

•management of territory

•sales results

3.

FILL IN THE BLANK QUESTION

1 min • 1 pt

What is Output measures

4.

FILL IN THE BLANK QUESTION

1 min • 1 pt

What is Input measures

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is 360 degree performance review

Rate an employee on general success or failure over the whole period

Base your rating in observed performance, not potential abilities

•integrates feedback from external/internal customers, members of the sales team, sales manager, and sales person

•provides the impetus for a more productive dialogue between the sales manager and salesperson at performance review time

Rate an employee on general success or failure over the whole period