OAGN 113 - Week 4

What is a signature block?

• Your name

• Your name with a square around it

• Your signature in block letters

• Name and contact information found at the bottom of an email

Messages automatically moved to a junk folder when they arrive in your email

• Junk Email

• Archived Email

• Spam Email

• Quick Email

Feature that enables you to insert items you use often

• Ctrl + V

• Quick Step

• Quick Parts

• Snipping Tool

Why might you want to turn on the 'Conversations' feature?

• This feature captures all related messages together for easy view of previous messages sent or received

• This feature captures all notes you made during a conversation with a contact

• This feature captures or records the conversation you have with a contact

• This feature displays only the last three messages about a topic

Why might you set up folders in the Inbox folder?

• Set up folders to create a backup of the messages in the Inbox folder

• Set up folders to protect your Inbox folder from messages with viruses attached

• Set up folders to help you store or save messages by contact or subject

• Set up folders to link messages to contacts

How can you bypass the Deleted Items folder when deleting messages?

• Press CTRL as you click Delete on the Home tab to permanently delete the selected messages

• Click Delete on the Home tab to delete the selected messages permanently

• Press SHIFT as you click Delete on the Home tab to permanently delete the selected messages

• You cannot bypass the Deleted Items folder as this is a security option in Outlook.

What is a Quick Step?

• Quick Steps allow you to customize the buttons on a Ribbon

• Quick Steps are designed to guide you as you navigate through Outlook

• A Quick Step is a feature you can set up to automatically perform specific actions with one click

• A Quick Step can be programmed to create and run special messages

How can you use a Quick Part with messages?

• Use Quick Parts to set up buttons for commonly used features in a custom ribbon

• Insert Quick Parts when you want to quickly apply new keyboard shortcuts in Outlook.

• A Quick Part starts a feature to create a new email template.

• Use a Quick Part for any repetitive item such as a quote you want to insert into a message

Why might you want to archive messages?

• To keep all your messages but also keep the Outlook file small

• This feature makes a copy of the messages into another folder so you can delete the original messages.

• This feature saves the selected messages into a folder in the Documents folder.

• This feature copies all messages onto the Exchange server so you can delete any message from the Inbox.

What does the down arrow icon in one of the field headings above the messages mean?

• This arrow identifies when an attachment is included with a message

• This arrow will help determine what is being sorted and how

• This arrow indicates this message will be stored in the Conversation folder

• This arrow identifies the importance of the message received