VSS Training

Objections gives you an opportunity to present more information about the product?

• True
• False

What is the best method to determining customer's need?

• Observing
• Listening
• Eyes contact
• All of the above

_______ is the Key-Element of Pre-approach?

• Product information
• Product stocked
• Product display
• All of the above

_____is the ability to establish the strong personal and professional bonds?

• Eye contact
• Observation
• Relationship building
• None of the above

What is the stages of listening?

• Listening
• Understanding
• Remembering
• All of the above

________is the best method to discover customer's hidden need?

• Observation
• Oreintation
• Objection
• All of the above

Provide visual product support to enhance the quality of sales demonstration?

• True
• False

Social media is the best possibility to inform our customer about latest device/update and offers?

• True
• False

During product demonstration with FABE rule, "F" stand for?

• Feature
• Future
• Fantastic
• Fast

During product demonstration with FABE rule, "A" stand for?

• Attractive
• Advantage
• Advance
• None of the above