5.1 The role of operations management

Which business function deals with planning, organising and controlling the different elements and stages of the production process?

• Marketing

• Finance and accounts

• Operations management

• Human resource management

Which of the following is the correct statement about operations management in the primary sector?

• It includes fishing, forestry and mining.

• It includes car manufacturing using automated production processes.

• It includes business consultancy services.

• It includes tourism and hospitality.

Which statement below refers to an organisations operations management?

• The logistics of getting their products to customers.

• The hiring of workers to produce physical goods.

• The production of goods or services.

• The preparation of financial accounts.

______ sustainability is the dimension of the triple bottom line that focuses on the extent to which an organisation or economy can meet the needs of the current population without jeopardising the needs of future populations.

• Economic

• Social

• Ecological

______ sustainability is also known as environmental sustainability, this refers to sustainable use of the planet’s natural resources so that the current level of consumption does not jeopardise the resources available for future generations.

• Economic

• Social

• Ecological

______ sustainability is the dimension of the triple bottom line that focuses on using resources, both natural and manufactured, efficiently and responsibly.

• Economic

• Social

• Ecological

Which factor of production refers to human effort in the production process of manufacturing goods and/or providing services?

• Capital

• Resources

• Land

• Labour

Which factor of production refers to inputs in the production process of manufacturing goods and/or providing services?

• Capital

• Resources

• Land

• Labour

Which term describes taking human factors into account when making sustainable business decisions which may affect workers and the local community?

• The triple bottom line

• Ecological sustainability

• Social sustainability

• Economic sustainability

Which term considers taking economic, social and ecological factors into consideration when making sustainable business decisions?

• The triple bottom line

• Ecological sustainability

• Social sustainability

• Economic sustainability