Communication

Communication means, Transferring a message from receiver to sender and gaining feedback

• True

• False

EFFECTIVE Communication means :

The right people having the right information at the right time

• True

• False

Qualities for Good Communicator​ ​ ​ ​ ​ P-Passionate​ ​ (a)   ​ (b)  

• C-Confident
• I-Informative
• P-Passionate
• P- Passive
• P - Passive
• C - Curious

What are the most common ways we communicate?

• •SPOKEN WORDS

• •VISUAL IMAGES

• •WRITTEN WORDS

• •BODY LANGUAGE

Match the following

• •Tone of voice-

  •Variety

  •Quality

  •Rate

• •BODY LANGUAGE

• •Posture

• •WRITTEN WORDS

• •Computer

  •Power point

• •SPOKEN WORDS

• •Email

• •VISUAL IMAGES

Visual Communication consists of

• §Pictures must mean what you are saying.

• §Graphics must be understood

• §Choose appropriate colors

• §Use correct spelling

C- Barriers in Communication

• long Communication Chain

• Cultural values

• Body language

• Network connection

Examples of inactive Listening Skills

• •focusing on the Sender

• •trying to listen

• •Interpreting with their own opinion

• •Listening actively

​ Requirements of active listening, ​ (a)  

• Maintaining eye contact
• Look and Be intrested
• Engage and listen to Guests
• Evaluate and respond

Some of the most common means to Communicate verbally

• Memorandum

• Business reports

• telephone

• newsletter