Xfinity 101
Authored by Jaime Hewitt
Other
Professional Development
Used 23+ times
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13 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which Xfinity gateway is displayed in the image?
XB6
XB8
XB3
XB2
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which internet speed tiers has an upload speed of 800mbps?
Gigabit
Connect More
Performance
Superfast
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What does BYOD stand for?
Brought Your Owners Device
Bring Your Device
Bring Your Own Device
Bringing Your Own Devices
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which two KPIs are related to a customer survey?
NPS & CRP
Net Promoter Score & Sentiments
CPR
NPS & CPR
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which is true about the image?
This image represents a Samsung remote
The image represents a DVR
This image represents an Xfinity Voice Remote
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
What does DVR stand for?
Digital Video Receiver
Digital Video Recorder
Digital Voice Recorder
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which cannot be used to verify an account in Einstein 360?
Last 4 of SSN
Account number
Xfinity ID
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