Xfinity 101

Xfinity 101

Professional Development

13 Qs

quiz-placeholder

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Xfinity 101

Xfinity 101

Assessment

Quiz

Other

Professional Development

Easy

Created by

Jaime Hewitt

Used 23+ times

FREE Resource

13 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Media Image

Which Xfinity gateway is displayed in the image?

XB6

XB8

XB3

XB2

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which internet speed tiers has an upload speed of 800mbps?

Gigabit

Connect More

Performance

Superfast

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What does BYOD stand for?

Brought Your Owners Device

Bring Your Device

Bring Your Own Device

Bringing Your Own Devices

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which two KPIs are related to a customer survey?

NPS & CRP

Net Promoter Score & Sentiments

CPR

NPS & CPR

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Media Image

Which is true about the image?

This image represents a Samsung remote

The image represents a DVR

This image represents an Xfinity Voice Remote

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

What does DVR stand for?

Digital Video Receiver

Digital Video Recorder

Digital Voice Recorder

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Which cannot be used to verify an account in Einstein 360?

Last 4 of SSN

Account number

Xfinity ID

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