MT 205

The amount it takes to complete a process

• Turnaround Time

• Reliability

• Timely

•The universal process of efficiently getting activities completed with and through other people

• Quality

• Management

• System

The most important Laboratory Resource

• Customer Service

• Equipment

• Personnel

ISO stands for:

Give at least 3 Quality System Essentials

CLSI stands for Clinical and Laboratory _________ Institute

Implemented QUALITY BY REQUIREMENT

• Galvin

• Crosby

• Shewhart

What do you call this diagram?

Also discuss what this is about.