WHAT'S THE MAXIMUM AGE LIMIT OF MARUTI INSURANCE VEHICLES?

• 18 YEARS

• 20 YEARS

• 15 YEARS

• NONE OF THE ABOVE

WHICH OF THE FOLLOWING PARTS IS NOT COVERED UNDER EXTENDED WARRANTY?

• RADIATOR

• ECM

• TURBO

• COMPRESSOR

WHAT IS IRDA

• INSURANCE REGULATORY & DEVELOPMENT AUTHORITY

• INSURANCE RESERVE & DEVELOPMENT AUTHORITY

• INSURANCE RE ISSUANCE & DEVELOPMENT AUTHORITY

• NONE OF THE ABOVE

WHAT ARE THE POST APPROVAL DOCUMENTS REQUIRED FOR FINANCE?

• SALARY SLIPS (LAST 3 MONTHS)

• AGREEMENT KIT

• FORM 16 (LAST 2 YEARS)

• BANK STATEMENT (LAST 6 MONTHS)

NAVI MAPS IN SMARTPLAY STUDIO HAS FREE TRAIL PERIOD OF .................  ? 

• 2 WEEKS

• 4 WEEKS

• 1 WEEk

• 3 WEEKS

THE DSE SHOULD COLLECT APPROVAL DOCUMENTS SUCH AS______ THAT NEEDS TO BE SENT TO THE BANK?

• ITR, PAN CARD AND INVOICE

• ITR, INSURANCE AND PDC

• PDC, INSURANCE AND INVOICE

• PDC, ITR AND INVOICE

.WHAT IS THE CORRECT SEQUENCE OF ESSENTIALS OF NEEDS ASSESSMENT IN MARUTI SUZUKI SALES PROCESS (MSSP)

• PROBING - ANALYZING - LISTENING - SOLUTION

• PROBING - LISTENING - ANALYZING -SOLUTION

• LISTENING - ANALYZING - PROBING - SOLUTION

• PROBING - SOLUTION -LISTENING - ANALYZING

WHAT IS THE OBJECTIVE OF " NEED  ASSESSMENT" STEP IN MARUTI SUZUKI SALES PROCESS (MSSP)?

• TO CORRECTLY UNDERSTAND WHAT THE CUSTOMER IS LOOKING FOR

• SUGGEST AN APPROPRIATE SOLUTION

• BOTH A AND B

• NONE OF THE ABOVE

IDENTIFY THE FEATURE WHICH CONVERTS BRAKE ENERGY INTO ELECTRICITY 

• TORQUE ASSIST

• IDLE START STOP

• BRAKE ENERGY REGENERATION

• ADVANCED DUAL BATTERY SYSTEM

WHAT IS THAT NOT INCLUDED IN "PREPARATION" STEP IN MARUTI SUZUKI SALES PROCESS (MSSP) ?

• APPEARANCE

• SKILLS

• GREET TO CUSTOMERS

• KNOWLEDGE