MIS510 Week 5 Follow-Up Quiz

Which of the following is not part of project resource management?

• Acquiring resources

• Duration estimating

• Managing the project team

• Developing the project team

_________ causes people to participate in an activity for their own enjoyment.

• Social motivation

• Self-motivation

• Extrinsic motivation

• Intrinsic motivation

What do many experts agree is the greatest threat to the success of any project?

• Inadequate staffing

• Lack of proper funding

• A failure to communicate

• Poor listening skills

What strategy can a project manager use to deliver bad news?

•  Ask the project champion to deliver the news.

• Set the stage by putting the news into context, emphasizing the impact on the bottom line.

• Tell end users as soon as possible.

• Tell a joke first.

At the bottom of Maslow's pyramid or hierarchy of needs are ______ needs.

• Physiological

• Self-actualization

• Esteem

• Safety

Which method for conflict management should be used when both the task and the relationship are of high importance?

• Smoothing

• Collaboration

• Confrontation

• Compromise

What term describes information that is sent to recipients at their request via websites, bulletin boards, e-learning, knowledge repositories like blogs, and other means?

• Customer communications

• Interactive communications

• Push communications

• Pull communications

In face-to-face interactions, how is most information conveyed?

• By body language

• By the location

• By eye movement

• By the words spoken

Which of the following is not a recommendation for improving project communications?

• Project managers and their teams should take time to develop their communications skills.

• Do not use facilitators or experts outside of the project team to communicate important information.

• Use templates to help prepare project documents.

• You cannot over-communicate

_____ power is based on a person’s individual charisma.

• Referent

• Affiliation

• Basic

• All of the above