1st 6 week Review

Which of these is NOT an example of a non verbal communication skill

• Intensity

• Eye contact

• Body Language

• Volume of speech

Which is not a type of non-verbal language?

• body language

• word choice

• paralanguage

• eye contact

Why is non verbal communication with patients important?

• You can listen, look, move, and react

• All of the above

• Tell the patient you’re communicating with whether or not you care

• It can put patients at ease, build trust, and draw others towards you

Non-verbal communication can stand-alone by itself and it is not linked to verbal cues.

• True
• False

Communication is always a ___ way process.

• one
• two
• three
• four

Communication is the process of sending and receiving messages 

• true 
• false

Communication is when the SENDER speaks AND the ________ accurately decodes its meaning

• SENDER

• RECEIVER

• MESSAGE

• FEEDBACK

___________ is the receiver’s response to the sender’s message that indicates understanding?

• Hearing

• Seeing

• Encoding

• Giving Feedback

________ is anything that interrupts or interferes with the delivery of intended communication?

• Noise

• Encoding

• Feedback

• Content

___________ Barriers include not paying attention, boredom, lack of interest, and daydreaming?

• Internal

• External

• Semantic

• None of the above