Dialog Layanan

Dialog Layanan

12th Grade

15 Qs

quiz-placeholder

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Dialog Layanan

Dialog Layanan

Assessment

Quiz

Business

12th Grade

Practice Problem

Medium

Created by

Grace Siregar

Used 8+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Media Image

Apa kepanjangan dari BSQ?

Bank Service Quality

Branch Service Quality

Branch Services Quality

Bank Services Quality

2.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Media Image

Aspek apa yang menjadi nilai di BSQ?

Security, Penyambutan, Teller, CSO, Mesin Digital

Penyambutan, Pimpinan, Teller, CSO, Mesin Digital

Penyambutan, Teller, CSO, Mesin Digital, Telling Solution

Security, Pimpinan, Teller, CSO, Mesin Digital, Telling Solution

3.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Media Image

Kapan HUT BCA?

12 Februari

21 Februari

22 Februari

28 Februari

4.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Media Image

Acara apa yang akan di adakan pada HUT BCA 2023?

Gebyar BCA

Promo BCA

BCA Concert

BCA EXPO

5.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Media Image

Kriteria penilaian di Teller?

Waktu, Ketelitian, Fokus

Waktu, Penjelasan, Fokus, Solusi

Waktu, Fokus, Solusi

Waktu, Ketelitian, Fokus, Solusi

6.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Media Image

Nilai BSQ untuk layanan Mesin Digital di dapat dari nasabah yang bertransaksi di?

Star Teller, CS Digital, E-service, Monica

Star Teller, E-service, ATM

Star Teller, CS Digital, E-service

Star Teller, E-service, ATM, Monica

7.

MULTIPLE CHOICE QUESTION

10 sec • 1 pt

Media Image

Kriteria terbaru BSQ 2023 adalah?

Telling Solution

Solution Customer

Telling Customer

Solution Service

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