Friday's Quiz

What's the name of the banking partner used for XAA orders?

• Microsoft One

• Citizens One

• Denizens Two

• Capital X

True or False: Partial bundles are replaced through the Create Return option in Sterling.

• True

• False

True or False: If a customer's Game Informer subscription didn't get activated with their membership you can activate it in our GI CRM Tool.

• True

• False

In which tool can you find tracking numbers for Online Orders?

• Transaction Finder

• 1UP Tool 

• Cybersource

• Sterling

True or False: Can we apply points if the customer felt discriminated at the store?

• True

• False

Which tools gives you a fraud score

• Accertify

• Sterling

• Cybersourse

• OSI

True or False: When refunding a customers same day delivery order, we should always apply the appeasement to the specific order line and not the order total. 

• True

• False

True or False: You CAN'T search same day transactions in Transaction Finder because the registers in the store need to end their information at the end of the day.

• True

• False

True or False: You should use the override price option in Sterling when making a $0 order.

• False

• True

In which tool can I find balance and status of a gift card?

• Accertify

• Sterling

• Cybersourse

• OSI