Billing/Payments/Acronyms

Online bills are viewable:

• 10 days after bill cycle date.

• 8 after bill cycle date.

• 2 after bill cycle date.

• The day of the bill cycle date.

CRM/RC1 accounts bill a month behind.

• TRUE

• FLASE

We should always proactively offer combine billing to our RIO/Legacy customers.

• FALSE

• TRUE

RIO/Legacy accounts are billed a month in advance.

• TRUE

• FALSE

In order to take a payment in DIRECTV360, you must have an open

In DIRECTV360, you can take a payment from an authorized user.

• FALSE

• TRUE

What is used to take a payment inside of DIRECTV360?

• CallVU

• CView

• PayVU

• PayView

Circle the due date of May's bill:

Because months have 28-31 days, the payment due-by-date may fluctuate monthly.

• TRUE

• FALSE

How many days are in our billing cycles?