New Customer Incoming Order Process - Oct 8, 2024

TRUE or FALSE: ACTW is used for cancelled Add-A-Line or New customer order.

• TRUE

• FALSE

TRUE or FALSE:

We use RNLW for approved Renewal orders.

• TRUE

• FALSE

What kind of credit warning can be found at the bottom of the customer's credit profile.

• DOB Mismatch

• Name Mismatch

• Delinquent Thin

• Consumer Declaration

Which of the following credit classes is eligible for Tablet Activation?

• V

• B

• L

• D

What line in Webstore Memo is the WEBU Memo for "New Activation - Approved (AuthenticID)

Credit check approved (needs AuthenticID verification)"

• Line 13

• Line 14

• Line 15

• Line 17

What will be your additional memo if the address on order is not found on customer's credit profile?

• Address found on file

• Address missing on File

• Address found on BAN

• Address missing on BAN

Where can we find the UCMatched BAN on Smart Desktop?

• HCD Poss Dup

• HCD Data Mismatch

• HCD Information Memo

• WEBU Memo

Select the Thin File Warnings:

• Delinquent Thin

• Clean and Thin

• Thin Augmented with Aggregated Credit Data

• Delinquent Thick

• Prior Delinquency Thin

Why doe we need to check the HCD Poss Duplicate Memo?

• To check if there are fraud related BANs

• To check the address

• To know the name of the customer

• Just Because

What information do we need to check in the customer's credit profile?

• Name

• DOB

• Address

• IDs

• Credit Bureau Warnings