The direct control of a business or enterprise.

• Manager

• Management

• Top-level (Upper) 

• Middle-level 

An employee whose overall job is to make sure that the organization meets its goals and obligations.

• Planning/Staffing

• First-line (Supervisory) 

• Manager

• Controlling

People who are responsible for setting goals and planning for the future.  They have titles like president, vice president, chief executive officer (CEO).  Top-level managers usually consist of a small group of people or even one person.

• Organizing

• Controlling

• Leading

• Top-level (Upper) 

One who carries out the decisions of top-level management.  They include plant managers, regional managers, and department heads.   They are responsible for planning and controlling operations. 

• Top-level (Upper) 

• Middle-level 

• First-line (Supervisory) 

• Management

Sometimes referred to as supervisory managers.  They may also be called team leaders, coaches, supervisors, office managers, crew leaders, or unit coordinators.  A manager who is responsible for directing the day-to-day activities of low-level (all employees below First-line manager status) and operational employees.  Sometimes these managers are referred to as operational managers.

• Controlling

• First-line (Supervisory) 

• Organizing

• Middle-level 

Setting company goals.  Top-level managers must decide what must be done, who will do it, how will the work be grouped, and hiring staff.  

• Controlling

• Leading

• Planning/Staffing

• Management

Keeping the company on track and making sure all goals are met.

• Controlling

• First-line (Supervisory) 

• Middle-level 

• Planning/Staffing

Includes giving orders.  Good leaders must create a vision for the company, set standards, communicate with employees, provide guidance, and resolve conflict among workers.

• Planning/Staffing

• Organizing

• Leading

• First-line (Supervisory) 

Deciding how the work will get done to accomplish the goals.

• Middle-level 

• Manager

• Organizing

• First-line (Supervisory)