WMCOM - DAY 3 Recap

Select all the applicable ways an order can be fulfilled in Walmart:

• Manufacturer

• Fulfillment Center

• MarketPlace

• Store

• Leasing Office

Can we ADD or REMOVE items from the customer's order if it's coming from a fulfillment center?

• Yes

• No

What's the meaning of SCP?

• Seller Contact Private

• Sales Contact Process

• Seller Provided Procedure

• Seller Contact Process

Cancellations can be guaranteed?

• Yes

• No

How long does it take for a cancellation request to go through?

• 24 hours

• 46 hours

• 48 hours

• 8 hours

What do I need to verify before spoofing a customers account?

• Delivery Address

• Billing Address

• Carrier's Address

Select all the applicable accepted payment methods.

• Credit/Debit Card

• Cash

• Affirm

• Paypal

• Giftcards

What does EBT stand for?

• Electronic Boyfriend Transfer

• Electronic Basic Transfer

• Electronic Benefits Transfer

When do we charge orders placed with debit/credit card?

• We never charge the order, the bank is in charge

• When the order is delivered.

• At the moment that the order is shipped.

• When the order is in transit.

How can a customer attempt to cancel a Walmart order that is still processing?

• They cannot request the cancellation anymore.

• Can contact customer care and request the cancellation or can log in to the Walmart account and request the cancellation.

• Can log in to CCA and request the cancellation.