Chapter 4 Listening Prof

What is critical listening

• Listening to evaluate a message logic and value

• listening to identify with

• listening to single out

• none of the above

which is apart of the listening process

• concentration, interpretation and reaction

• Concentration and reaction

• Concentration and interpretation only

• none of the above

You can hear something/something and be listening

• Listening to enjoy sounds

• just listening

• listening for a meaning

• listening for a connection

what is hearing?(2 answers)

• hearing is passive

• hearing is active

• you can hear someone/something and not be listening

• you can hear someone/something and be listening

what is listening? (2 answers)

• Listening is active

• Listening affects the quality of our conversations.

• Listening is passive

• Listening had no effect on the quality of our conversations.

What are considered listening barriers (4 answers)

• Faking attention, distractions

• Interrupt, jumping conclusions, overacting

• delivery or physical apperence

• tuning dull topics

• answer not here

What is discriminative listening

• Signaling out one sound from a noisy environment

• Listening for fun

• listening for a connection

• none of the above

What is listening in the workplace? (4 answers)

• Accepts critism

• Paraphrase's the message

• just waits til the other person is done talking

• asks for explanations

• takes notes

What is empathic listening

• Listening to identify with

• listening to enjoy sounds

• listening to single out

• None of the above