Customer Answers

Customer Answers

1st - 5th Grade

20 Qs

quiz-placeholder

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Customer Answers

Customer Answers

Assessment

Quiz

Business

1st - 5th Grade

Medium

Created by

Dominik Klem

Used 2+ times

FREE Resource

20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Reject - No answer

Approve

Reject - Personal Info

Answer explanation

No answer - functionality of the product is a PR question

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Reject - Spam

Reject - No Answer

Approve

Answer explanation

We do allow the answers where Customer answers have to make an attempt to provide information relating to the product, here customer is guiding the questioner where to find this information.

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Reject - No answer

Approve

Reject - Spam

Answer explanation

Providing direct information on where to find the answer.

4.

FILL IN THE BLANK QUESTION

30 sec • 1 pt

Media Image

The customer (is/is not/might be) providing the correct information for claiming warranty

Answer explanation

Here warranty is a cx service category question should be approved

5.

MULTIPLE CHOICE QUESTION

30 sec • 2 pts

Media Image

Approve

Reject - No Answer

Reject - irrelevant

Answer explanation

No answer - product related question cx needed troubleshoot this is not an helpful answer

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Reject - No Answer

Reject - Irrelevant

Approve

Answer explanation

Even though the part of the answer is a question, "The pen is to heavy and falls to the side of not secured" still speaks to product experience

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

Approve

Reject - No answer

Reject - Spam

Answer explanation

[it isn't 24"] - Customer is attempting to provide information related to the question/product

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