
Customer Answers
Authored by Dominik Klem
Business
1st - 5th Grade
Used 2+ times

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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Reject - No answer
Approve
Reject - Personal Info
Answer explanation
No answer - functionality of the product is a PR question
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Reject - Spam
Reject - No Answer
Approve
Answer explanation
We do allow the answers where Customer answers have to make an attempt to provide information relating to the product, here customer is guiding the questioner where to find this information.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Reject - No answer
Approve
Reject - Spam
Answer explanation
Providing direct information on where to find the answer.
4.
FILL IN THE BLANKS QUESTION
30 sec • 1 pt
The customer (is/is not/might be) providing the correct information for claiming warranty
(a)
Answer explanation
Here warranty is a cx service category question should be approved
5.
MULTIPLE CHOICE QUESTION
30 sec • 2 pts
Approve
Reject - No Answer
Reject - irrelevant
Answer explanation
No answer - product related question cx needed troubleshoot this is not an helpful answer
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Reject - No Answer
Reject - Irrelevant
Approve
Answer explanation
Even though the part of the answer is a question, "The pen is to heavy and falls to the side of not secured" still speaks to product experience
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Approve
Reject - No answer
Reject - Spam
Answer explanation
[it isn't 24"] - Customer is attempting to provide information related to the question/product
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