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Untitled Quiz

Authored by Wayan Sulandya

Specialty

University

25 Questions

Untitled Quiz
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1.

MULTIPLE CHOICE QUESTION

20 sec • 4 pts

1. Pusat atau jantungnya semua kegiatan tamu selama menginap di hotel merupakan pengertian dari…

kantor depan
depan kantor
tata graha
reception

2.

MULTIPLE CHOICE QUESTION

20 sec • 4 pts

2. Dibawah ini merupakan fungsi dari front office yaitu…

Membersihkan kamar tamu
Membersihkan ruangan.
Menjual akomodasi hotel
Menyimpan data tamu

3.

MULTIPLE CHOICE QUESTION

20 sec • 4 pts

3. Petugas yang bertugas menangani pemesanan kamar tamu disebut…

Reception
Reservation
Bell boy
Telephone operator

4.

MULTIPLE CHOICE QUESTION

20 sec • 4 pts

4. Perbedaan laporan status yang dibuat oleh housekeeping dengan front office disebut…

Room discrepancy
Rooming list
Guest in the house
Housekeeping report

5.

MULTIPLE CHOICE QUESTION

20 sec • 4 pts

5. Menyelesaikan pembayaran tamu merupakan tugas dari…

front office
reception
reservation
front office cashier

6.

MULTIPLE CHOICE QUESTION

20 sec • 4 pts

6. Memberikan pelayanan dalam penanganan barang bawaan tamu yang baru datang pindah kamar dan tamu – tamu yang akan meninggalkan hotel merupakan tugas dari…

bellboy
doorman
roomboy
reception

7.

MULTIPLE CHOICE QUESTION

20 sec • 4 pts

7. Daftar hunian tamu dihotel sering disebut dengan…

Guest list
Expected departure
Expected arrival
Guest in the house list

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