What is the main function of the HR department in business?

• To support the workforce.

• To promote what the business sells.

• To manage the business's finances.

• To develop products or services for the business.

Which of the following IS NOT an activity carried out by the HR department?

• Recruiting staff

• Training staff

• Creating marketing campaigns

• Ensuring the organisation complies with employment legislation

Which of the following IS an activity carried out by the HR department?

• Organising finances

• Packaging orders

• Undertaking market research

• Motivating staff

Which of the following IS NOT a method of training offered by the HR department?

• Induction training

• Retrieval training

• On-the-job training

• Off-the-job training

Choose 2 benefits of training

• Staff become better at their jobs

• It is always cheap to train staff

• Staff become more productive

• Staff won't feel any pressure during training

Choose 2 disadvantages of training

• Training can result in more accidents

• If staff are away on a course, they aren't working

• Staff can feel less motivated

• Bad habits can be picked up from other staff during training

Choose 2 methods of On-The-Job Training

• Mentoring

• College courses

• Job shadowing

• Computer-based training

Choose 2 methods of Off-The-Job Training

• Job rotation

• Outside trainers

• Computer-based training

• Demonstrations

Choose 2 financial methods of motivating staff

• Bonus

• Promotion opportunities

• Employee of the month

• Training Opportunities

Choose 2 non-financial methods of motivating staff

• Salary

• Commission

• Flexible working practices

• Team building activities